Terms of Service

1. Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction, whichever is higher) to use the Service. By using the Service, you represent and warrant that you meet this requirement. The Service is not available to anyone previously barred from it under applicable law.

If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

2. Account registration and security

You must provide accurate, current, and complete information when creating your account. You are responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your account.

Notify us immediately at support@eveai.tools if you suspect unauthorized access to your account. We are not liable for losses resulting from unauthorized use of your account.

One account per person. You may not share accounts, create accounts on behalf of others without their consent, or use automated means to create accounts.

3. The Service — what Eve does and does not do

3.1 Nature of the Service

Eve is an AI-powered personal assistant that can read and send email on your behalf, manage calendar events, process messages across connected channels, and perform tasks you instruct it to perform. Eve operates within the permissions you explicitly grant by connecting your accounts.

3.2 Not a professional service

Eve is not a lawyer, doctor, financial advisor, therapist, or licensed professional of any kind. Nothing Eve says constitutes legal, medical, financial, psychological, or any other professional advice. Do not rely on Eve for decisions in these domains without consulting a qualified professional.

3.3 AI limitations and errors

Eve uses large language models that can and do make mistakes — including factual errors, misunderstandings, and hallucinations. You are responsible for reviewing any content Eve drafts before sending it, and for verifying any information Eve provides before acting on it. We are not liable for errors made by Eve or actions taken based on Eve’s output.

3.4 Actions taken on your behalf

When you instruct Eve to take an action (send an email, create a calendar event, etc.), you are authorizing that action. You remain fully responsible for all communications sent and actions taken through the Service. Review Eve’s drafts before sending; once an email is sent or an event created, we cannot reverse it.

3.5 Third-party services

The Service integrates with Google, Microsoft, Sendblue, Telnyx, and other third parties. Your use of those services is governed by their separate terms. We are not responsible for the acts or omissions of third-party services.

4. Acceptable use

You agree not to use the Service to:

• ✕Send spam, phishing messages, or unsolicited commercial communications.
• ✕Harass, threaten, impersonate, or harm any person.
• ✕Violate any applicable law, including data protection, anti-spam (CAN-SPAM, CASL, GDPR), and export control laws.
• ✕Generate or distribute illegal content, including child sexual abuse material (CSAM).
• ✕Circumvent or abuse authentication, rate limits, or access controls.
• ✕Reverse-engineer, scrape, or extract training data from the Service.
• ✕Use the Service to build a competing product or service without our written consent.
• ✕Attempt to access another user's data or account.
• ✕Introduce malware, viruses, or other malicious code.
• ✕Violate the terms of any third-party service connected to Eve (Google, Microsoft, etc.).

We reserve the right to suspend or terminate accounts that violate these rules, with or without notice. Repeat violators will be permanently banned.

5. Plans, billing, and cancellation

5.1 Free plan

A free plan is available with limited actions per month. We may change or discontinue the free plan at any time with 30 days’ notice.

5.2 Paid plans

Paid plans (Pro, Max) are billed monthly in advance via Stripe. Prices are displayed at checkout and may change with 30 days’ notice to existing subscribers. All amounts are in USD and are non-refundable except as required by law or at our sole discretion.

5.3 Cancellation

You may cancel your subscription at any time from your dashboard. Cancellation takes effect at the end of the current billing period; you retain access until then. No partial refunds are issued for unused time.

5.4 Non-payment

If payment fails, we will retry for up to 7 days before downgrading your account to the free plan. Outstanding balances remain due.

5.5 Taxes

You are responsible for all applicable taxes on your purchases. Where required by law, we collect and remit taxes through Stripe.

6. Your content and data

6.1 Your ownership

You retain full ownership of all content you submit to the Service, including emails, messages, and files from connected accounts. These Terms do not transfer any ownership of your content to us.

6.2 License to us

You grant Eve AI a limited, non-exclusive, royalty-free license to access, store, and process your content solely as necessary to operate the Service and as described in our Privacy Policy. We do not use your content to train AI models.

6.3 Your responsibilities

You represent that you have all necessary rights to the content you submit, including the right to grant us the license above, and that your content does not violate these Terms or applicable law.

7. Intellectual property

The Service, including its design, code, trademarks, and Eve AI branding, is owned by AfterAdam LLC and protected by applicable intellectual property laws. You may not copy, modify, distribute, or create derivative works from any part of the Service without our written permission.

“Eve,” “Eve AI,” and the Eve mark are trademarks of AfterAdam LLC.

8. Privacy

Our collection and use of personal data is governed by our Privacy Policy, incorporated here by reference. By using the Service you consent to the practices described therein.

9. Disclaimer of warranties

The Service is provided “as is” and “as available” without warranty of any kind. To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, non-infringement, and uninterrupted or error-free operation.

We do not warrant that: (a) the Service will meet your requirements; (b) the Service will be available at any particular time; (c) AI-generated content will be accurate, complete, or appropriate; or (d) any errors will be corrected.

10. Limitation of liability

To the maximum extent permitted by law, AfterAdam LLC and its officers, directors, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising out of or in connection with these Terms or the Service.

Our total liability to you for any claim arising out of or relating to these Terms or the Service will not exceed the greater of (a) the amount you paid us in the 12 months preceding the claim, or (b) USD $50.

Some jurisdictions do not allow certain liability exclusions. In those jurisdictions, our liability is limited to the minimum permitted by law.

11. Indemnification

You agree to indemnify, defend, and hold harmless AfterAdam LLC and its affiliates from any claims, damages, losses, and costs (including reasonable attorneys’ fees) arising from: (a) your use of the Service; (b) your violation of these Terms; (c) your content; or (d) your violation of any third party’s rights.

12. Termination

Either party may terminate this agreement at any time. You may do so by deleting your account. We may suspend or terminate your access immediately if you violate these Terms, if required by law, or for any other reason with 30 days’ notice (except in cases of abuse or legal necessity where notice may not be possible).

Upon termination, your right to use the Service ends immediately. Provisions that by their nature should survive (IP, liability, indemnification, dispute resolution, general provisions) will survive termination.

13. Dispute resolution

13.1 Informal resolution

Before filing a formal claim, contact us at support@eveai.tools and give us 30 days to resolve the dispute informally.

13.2 Governing law

These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict-of-law principles.

13.3 Arbitration

Any unresolved dispute will be settled by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. You waive the right to a jury trial and to participate in a class action. This arbitration clause does not apply to claims for emergency injunctive relief or IP disputes.

13.4 EU/EEA consumers

If you are a consumer in the EU or EEA, mandatory consumer protection laws in your country of residence may apply and may give you rights that cannot be waived by these Terms. Nothing in these Terms limits those rights.

14. Changes to these Terms

We may update these Terms. Material changes will be notified via the in-app “What’s New” popup and by email at least 14 days before the effective date. Continued use after the effective date constitutes acceptance. If you do not accept the new Terms, you must stop using the Service and delete your account.

15. General provisions

Entire agreement. These Terms and our Privacy Policy constitute the entire agreement between you and us regarding the Service and supersede all prior agreements.

Severability. If any provision is found unenforceable, it will be modified to the minimum extent necessary, and the remaining provisions remain in full force.

No waiver. Failure to enforce any provision is not a waiver of our rights.

Assignment. You may not assign your rights under these Terms. We may assign ours in connection with a merger, acquisition, or sale of assets.

Force majeure. We are not liable for failures caused by circumstances beyond our reasonable control.

16. Contact

Legal notices and questions: legal@eveai.tools
Support: support@eveai.tools

AfterAdam LLC
New York, NY
afteradam.com · afteradam.ai